• Bookings are to be be completed online using the provided booking form.
  • Parties must be paid for in full within three days of confirming your booking.
  • Booked party dates may be changed provided there is availability and more than two weeks’ notice is given. Refunds cannot be given once a party has been booked and paid for.
  • The Party Hub needs be cleaned in accordance to the provided cleaning check list with in the allocated part times
  • The Party Hub needs to be exited promptly at the conclusion of your party in order for the next booking.  A $50 penalty may apply for every 30 minutes over time.
  • There is strictly NO SMOKING, NO ALCOHOL permitted in any part of the venue at any time
  • Wall decorations, party sprinkles, confetti, streamers, and party poppers or use of sticky tape/blue tack on the walls at the Party Hub is not permitted
  • Children must be stage 4 or above in swimming lessons or between the ages of 6-12 to use the giant pool inflatable
  • Children must be supervised by an adult at all times.
  • Children under 5 years must swim with an adult and be within arms reach at all times
  • A guest list needs to be provided prior to your pool birthday party and all guests must check in at front reception to receive a wristband.
  • Booked party dates may be changed provided there is availability and more than two weeks’ notice is given. Refunds cannot be given once a party has been booked and paid for.
  • Additional spectator fee of $2.50 applies to spectators over 4 (ultimate pool party)
  • Children must be stage 4 or above in swimming lessons or between the ages of 6-12 to use the giant pool inflatable, children must be supervised by an adult at all times.
  • All party guests should check in at front reception on arrival.